Privacy Policy
Last Updated: November 29, 2025
1. Introduction
CraftSpire Workshop Loft ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or participate in our workshops.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing address when you book a workshop or contact us.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your workshop bookings and provide our services
- To communicate with you about your bookings, inquiries, and our services
- To send you promotional materials and updates (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and ensure security
4. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To fulfill our obligations when you book a workshop
- Legitimate interests: To improve our services and communicate with you
- Consent: For marketing communications and non-essential cookies
- Legal obligations: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate our business (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or transfer of our business
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing of your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent for marketing communications at any time
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: вул. Дерибасівська 15, Одеса, Ukraine